Recognizing Self-Organization at Work (6 of 9)

How do I know when I’m self-organizing? How do we know if our group is self-organizing?

Indicator #6: Behaving thoughtfully, demonstrating awareness and reflection

I am self-organizing when I behave thoughtfully, demonstrating awareness and reflection. Demonstrated, for example, by:

  • Talking about unexpected consequences emerging from your actions (in my study, people often spoke of difficult yet ultimately positive consequences emerging from collective actions)
  • Talking about being on a different level, thinking in a bigger or broader way, and demonstrating what you mean (for example, explaining the new insights you have into what a larger collective—such as your division, district, organization—is both doing well and could be doing better, with minimal concern or pause, even to an outsider)
  • Talking about bringing or practicing balance (for selves, team, department, division, etc.) and demonstrating what you mean
  • Recognizing and pointing out themes emerging from the discussion you are having

As a group, we’re self-organizing when we behave thoughtfully, demonstrating awareness and reflection. Demonstrated, for example, by:

  • All group members understand the value in their role, stay true to the needs of that role, and stay true to who they are (even when role switching and role sharing)
  • Group members are often quickly aware when another group member has a personal difficulty and step in to help without being asked (examples: stepping in to help a struggling group member better understand a customer or student or stepping in to help a struggling member get a day off—and not worry about taking a day off—when he needs it)
  • The group disbands on its own when it is no longer needed. Members leave the group at different times or all at once, depending on what is needed by themselves and the people who matter most to the individuals and the group.
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Recognizing Self-Organization at Work (1 of 9)

I study self-organizing work groups of people in within, across, and outside of organizations. Self-organizing work groups can be difficult to see—even for some who are part of them—in part, I think, because they look and act differently from what many of us think of when we think “team,” “work group,” “department,” and so on.

So how do I know when I’m part of one? How do we know if our group is self-organizing? This is the first of a series of posts that document what I learned in my study. Interestingly (at least to me), after I saw these indicators of self-organization in the groups I studied, I became capable of seeing the same indicators in all the people who took part in my study—group members, their peers, their managers and administrators, and even in myself. That was a very cool day.

Indicator #1: Openly Sharing Yourself

I am self-organizing when I:

1. Openly share myself. Demonstrated, for example, by sharing:

  • Your fears
  • Your mistakes (your own, your team’s, your department’s, your division’s, your organization, your district’s, etc.)
  • An experience of chaos/chaotic times
  • What you believe, even when you know that it directly contradicts what another individual or group just said

As a group, we’re self-organizing when we:
1. Openly share ourself. Demonstrated, for example, by:

  • Group members can reflect honestly together
  • The group can communicate its purpose to anyone in its environment
  • Group members act on their espoused values (people within and outside the group can see this in the group members)
  • The group brainstorms, experiments, and works through its difficulties with outsiders present
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