Recognizing Self-Organization at Work (6 of 9)

How do I know when I’m self-organizing? How do we know if our group is self-organizing?

Indicator #6: Behaving thoughtfully, demonstrating awareness and reflection

I am self-organizing when I behave thoughtfully, demonstrating awareness and reflection. Demonstrated, for example, by:

  • Talking about unexpected consequences emerging from your actions (in my study, people often spoke of difficult yet ultimately positive consequences emerging from collective actions)
  • Talking about being on a different level, thinking in a bigger or broader way, and demonstrating what you mean (for example, explaining the new insights you have into what a larger collective—such as your division, district, organization—is both doing well and could be doing better, with minimal concern or pause, even to an outsider)
  • Talking about bringing or practicing balance (for selves, team, department, division, etc.) and demonstrating what you mean
  • Recognizing and pointing out themes emerging from the discussion you are having

As a group, we’re self-organizing when we behave thoughtfully, demonstrating awareness and reflection. Demonstrated, for example, by:

  • All group members understand the value in their role, stay true to the needs of that role, and stay true to who they are (even when role switching and role sharing)
  • Group members are often quickly aware when another group member has a personal difficulty and step in to help without being asked (examples: stepping in to help a struggling group member better understand a customer or student or stepping in to help a struggling member get a day off—and not worry about taking a day off—when he needs it)
  • The group disbands on its own when it is no longer needed. Members leave the group at different times or all at once, depending on what is needed by themselves and the people who matter most to the individuals and the group.
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I need a self-organizing work group community of practice

I had a dream yesterday that I was late to a meeting with my boss at work–not my current work at Collective Self where I’m my own boss but my old work as learning solutions consultant at Microsoft (3 years ago). In the dream I awoke and had just 15 minutes to get to my 1:1 meeting at my office more than 30 minutes away. I quickly rescheduled the meeting to a later time and raced to work. When I got there, I realized that somehow I hadn’t been to work in 4 months. I couldn’t find my building at first. My group and another group in the division were fighting–groups that were getting along when I was last in. I was pretty sure that I shouldn’t be responsible for my project, because I couldn’t remember what it was, why I hadn’t been to work in 4 months, and why I had believed that I had quit months ago but nobody else knew it. It felt strange to be there, completely disorienting,  and I felt I’d let everyone there down. Oddly, nobody else felt that way. They were glad I was back and kept popping in to say hello, fill me in on what I’d missed, and ask what I’d been up to. But I was upset with myself, confused about what I should be doing, and frustrated to be in the dark. I sat down in my office, shut my eyes, and wracked my brains thinking “What should I be doing?!!!” At this point, I woke up from the dream.

I’ve occasionally dreamed about being back at Microsoft since I left in 2007. In the past I didn’t think much of it, figuring it meant that I missed the work and was working through the last lingering regret about leaving. But that’s not what this dream was. Although it was set in Microsoft–a safe, comfortable, and happy place for me–I think it was about my current fears about my work today. Starting a new business, becoming an external consultant, becoming an author, becoming a blogger–what I’m doing right now–is scary. I don’t often notice that consciously or say that out loud. This dream was calling out my current fears.

I find it interesting that part of me still considers Microsoft a safer place to be than what I’m doing now, even though I know what I’m doing today is what I’m meant to be doing. Part of that could be related to giving up a guaranteed, very nice paycheck. But I know that for me safety doesn’t equal big paycheck. I don’t need a ton of money to be comfortable and happy, and I have plenty. I think what made Microsoft safe for me was my work colleagues. I love having people to brainstorm with, people to point out when I’m about to do something stupid, people who pop in and say hello and remind me to stop working and eat lunch, and people to commiserate with when things get tough. I don’t think I’m going to feel completely safe in my new roles until I have some work colleagues to brainstorm and commiserate with, until I have a community of practice in which I can talk to others about self-organizing groups and work groups. For me, it’s not just that I miss having these people to talk to. I need them to function to my full potential.

So if you’re interested in the subjects of self-organizing groups or work groups or systems, or a topic you feel is closely related, and you feel as I do, e-mail me or call me. I’d like to begin to build a community of practice together. My new organization of one is just not enough for me!

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Recognizing Self-Organization at Work (5 of 9)

How do I know when I’m self-organizing? How do we know if our group is self-organizing? Indicator #5: Feeling and doing things that feel spontaneous, fluid, and natural—both in the moment and in hindsight.

 I am self-organizing when I feel and do things that feel spontaneous, fluid, and natural—both in the moment and in hindsight. Demonstrated, for example, by:

  • Laughing
  • Speaking the same words and making the same sounds at the same time as another or others
  • Using language shortcuts (for example, using language that outsiders would not understand without some explanation and understanding each other even when you are not using perfect language, not using the exact right words, or not using words at all)
  • Unexpectedly brainstorming ideas for ways to improve and evolve (at any level)
  • Explaining to an outsider what another person is saying, without concern or pause for thought
  • Comfortably speaking for a collective, with minimal concern and pause for thought
  • Finishing another’s thoughts and sentences

As a group, we’re self-organizing when we feel and do things that feel spontaneous, fluid, and natural to us—both in the moment and in hindsight. Demonstrated, for example, by:

  • Extended periods and brief moments of informality, spontaneity, and creativity as a group
  • Seamless transition of ideas and thoughts among group members much of the time
  • Comfortably disagreeing (much of the time), knowing that consensus isn’t always useful and required to move forward in the same general direction anyway and that group members will stick by each other through disagreement
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